make payments online could not be processed due to the incorrect amount and finally the last straw was advising my attorney on after receiving a formal request/demand to correct these errors and apply my refund to pay the arrears and return the refund on XX/XX/2023 they said the foreclosure was on hold pending a decision then proceeded to ignore the letter and promise and sent a bill for {$9100.00} including attorneys fees

What the CFPB Record Shows About make payments online could not be processed due to the incorrect amount and finally the last straw was advising my attorney on after receiving a formal request/demand to correct these errors and apply my refund to pay the arrears and return the refund on XX/XX/2023 they said the foreclosure was on hold pending a decision then proceeded to ignore the letter and promise and sent a bill for {$9100.00} including attorneys fees

make payments online could not be processed due to the incorrect amount and finally the last straw was advising my attorney on after receiving a formal request/demand to correct these errors and apply my refund to pay the arrears and return the refund on XX/XX/2023 they said the foreclosure was on hold pending a decision then proceeded to ignore the letter and promise and sent a bill for {$9100.00} including attorneys fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to {$23, and the most recent logged activity is {$23000.00, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, make payments online could not be processed due to the incorrect amount and finally the last straw was advising my attorney on after receiving a formal request/demand to correct these errors and apply my refund to pay the arrears and return the refund on XX/XX/2023 they said the foreclosure was on hold pending a decision then proceeded to ignore the letter and promise and sent a bill for {$9100.00} including attorneys fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "approx. 3 weeks after being deposited. Then ignoring our entire conversation", and the single most common underlying issue is "instead of applying the property tax over payment refund to bring the account up to date by using the money to pay the mortgage in arrears as discussed and directed. So they put it into the escrow account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating make payments online could not be processed due to the incorrect amount and finally the last straw was advising my attorney on after receiving a formal request/demand to correct these errors and apply my refund to pay the arrears and return the refund on XX/XX/2023 they said the foreclosure was on hold pending a decision then proceeded to ignore the letter and promise and sent a bill for {$9100.00} including attorneys fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.