Total complaints
15
Filed since -- -
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows maintenance's complaint history from CFPB public records. 15 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 6.7% of cases.
Total complaints
15
Filed since -- -
Timely response
0%
CFPB-tracked response window
Relief rate
6.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How maintenance's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and if the vehicle is a total-loss because it is confiscated | 3 |
| 88 Stat. 1896 | 3 |
| which requires financial institutions to provide customers with a privacy notice that explains the information collected | 2 |
| the documents are under FEDERAL LAW not state law. A bankruptcy in public records can only be used for information purposes only unless the court authorizes. Public court records are available to anyone and may be used for news publications | 2 |
| hereinafter the agreement entered into by you MERCEDES-BENZ OF XXXX | 1 |
| individuals have the right to request access to records about themselves | 1 |
| it is a fact affiant | 1 |
| CAPITAL ONE AUTO FINANCE has violated the GLBA ( 15 U.S.C. 6802 | 1 |
| preparation | 1 |
| State | Complaints |
|---|---|
| use | 9 |
| service or other contracts ) | 3 |
| service | 1 |
| service or other contracts financed and all refunds or charges the contract mistakenly given to any and all parties in the deal with XXXX XXXX XXXXXXXX on XX/XX/XXXX. | 1 |
| or repair of any device | 1 |
| Issue | Complaints |
|---|---|
| or stolen | 3 |
| 1974 | 3 |
| and how it is used. Importantly | 2 |
| and non profit organizations. They may not however be used for commercial purposes of any nature. Commercial purposes mean selling | 2 |
| or both and XXXX XXXX customer number XXXX hereinafter me | 1 |
| relevant | 1 |
| debtor and natural woman believes since I granted security interest | 1 |
| XXXX has violated my rights under the Privacy Act of 1974. The Privacy Act of 1974 | 1 |
| cipher | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
maintenance has accumulated 15 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is bene! t of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, maintenance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 6.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and if the vehicle is a total-loss because it is confiscated", and the single most common underlying issue is "or stolen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating maintenance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
maintenance has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
maintenance has a 0% timely response rate to CFPB complaints.
The most common issue reported against maintenance is "or stolen" in the "and if the vehicle is a total-loss because it is confiscated" product category.
Read our methodology — how this data is sourced, computed, and verified.