Main Street Personal Finance
46 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Main Street Personal Finance complaint mix by product
- Debt collection 21 45.7% – 0% relief
- Payday loan 11 23.9% – 9% relief
- Payday loan, 8 17.4% – 0% relief
- Consumer Loan 5 10.9% – 0% relief
- Bank account 1 2.2% – 0% relief
How Main Street Personal Finance's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 21 |
| Payday loan | 11 |
| Payday loan, title loan, or personal loan | 8 |
| Consumer Loan | 5 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| MI | 11 |
| OK | 8 |
| LA | 5 |
| AL | 4 |
| SC | 4 |
| IN | 3 |
| VA | 3 |
| MS | 3 |
| DC | 1 |
| TN | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged bank acct wrong day or amt | 6 |
| Took or threatened to take negative or legal action | 5 |
| Charged fees or interest I didn't expect | 3 |
| Communication tactics | 3 |
| Taking/threatening an illegal action | 3 |
| Struggling to pay your loan | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Problems when you are unable to pay | 2 |
| Lender repossessed or sold the vehicle | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Improper contact or sharing of info | 2 |
| Attempts to collect debt not owed | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Making/receiving payments, sending money | 1 |
| Received a loan I didn't apply for | 1 |
| Can't contact lender | 1 |
| Payment to acct not credited | 1 |
| Can't contact lender or servicer | 1 |
| Loan payment wasn't credited to your account | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 6 | 66.7% |
| 2015 | 8 | 12.5% |
| 2016 | 13 | 38.5% |
| 2017 | 3 | 100% |
| 2018 | 7 | 71.4% |
| 2019 | 8 | 87.5% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Main Street Personal Finance
Main Street Personal Finance's 46 logged complaints stay concentrated: only 11 states show a filing on record. 47.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2020-03-09.
Main Street Personal Finance answers 54.3% of complaints inside the CFPB's tracked window and closes 80.4% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Charged bank acct wrong day or amt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Main Street Personal Finance.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Main Street Personal Finance have?
46, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Main Street Personal Finance respond to complaints on time?
54.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Main Street Personal Finance?
"Charged bank acct wrong day or amt", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.