Total complaints
1
Filed since Over
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again's complaint history from CFPB public records. 1 consumers have filed complaints since Over. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Over
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I kept reviewing my account and found there were activities on my account | 1 |
| State | Complaints |
|---|---|
| we waited for some time and finally we were able to speak to an Agent. After verification of who we are we asked her to check the status of the transfer made in my account. Once again | 1 |
| Issue | Complaints |
|---|---|
| which was not allowed in a restricted account ; as I had been told repeatedly ; no money could be taken out. I was extremely concerned and went to the local bank to report such a transfer and ask for Banks help to stop the transfer. The Bank Agent said there was nothing they could do to stop the transfer. Basically | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I kept reviewing my account and found there were activities on my account", and the single most common underlying issue is "which was not allowed in a restricted account ; as I had been told repeatedly ; no money could be taken out. I was extremely concerned and went to the local bank to report such a transfer and ask for Banks help to stop the transfer. The Bank Agent said there was nothing they could do to stop the transfer. Basically".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again has a 0% timely response rate to CFPB complaints.
The most common issue reported against made a call to the Fraud Department for clarification ( second call to BOA Fraud Department ). Again is "which was not allowed in a restricted account ; as I had been told repeatedly ; no money could be taken out. I was extremely concerned and went to the local bank to report such a transfer and ask for Banks help to stop the transfer. The Bank Agent said there was nothing they could do to stop the transfer. Basically" in the "I kept reviewing my account and found there were activities on my account" product category.
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