lowering the interest rate from the unbelievable 10.87 %. They could reduce it to the going rate which is now around 2.5 % to 3.5 % and forgive some of the late fees and principal. I believe what they are doing is illegal and will be brought to the attention of the courts. We desperately need your help to save our home. Although we have an attorney Rushmore is still not willing to budge on their position. We can make a monthly payment and we have tenants now. We have rented out the XXXX and a section of our house. Tenants can not be displaced according to President Trump. Please try your best to talk to Rushmore and mediate some kind of agreement. Also

What the CFPB Record Shows About lowering the interest rate from the unbelievable 10.87 %. They could reduce it to the going rate which is now around 2.5 % to 3.5 % and forgive some of the late fees and principal. I believe what they are doing is illegal and will be brought to the attention of the courts. We desperately need your help to save our home. Although we have an attorney Rushmore is still not willing to budge on their position. We can make a monthly payment and we have tenants now. We have rented out the XXXX and a section of our house. Tenants can not be displaced according to President Trump. Please try your best to talk to Rushmore and mediate some kind of agreement. Also

lowering the interest rate from the unbelievable 10.87 %. They could reduce it to the going rate which is now around 2.5 % to 3.5 % and forgive some of the late fees and principal. I believe what they are doing is illegal and will be brought to the attention of the courts. We desperately need your help to save our home. Although we have an attorney Rushmore is still not willing to budge on their position. We can make a monthly payment and we have tenants now. We have rented out the XXXX and a section of our house. Tenants can not be displaced according to President Trump. Please try your best to talk to Rushmore and mediate some kind of agreement. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Deli, and the most recent logged activity is Delinquent, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, lowering the interest rate from the unbelievable 10.87 %. They could reduce it to the going rate which is now around 2.5 % to 3.5 % and forgive some of the late fees and principal. I believe what they are doing is illegal and will be brought to the attention of the courts. We desperately need your help to save our home. Although we have an attorney Rushmore is still not willing to budge on their position. We can make a monthly payment and we have tenants now. We have rented out the XXXX and a section of our house. Tenants can not be displaced according to President Trump. Please try your best to talk to Rushmore and mediate some kind of agreement. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "penalties and back interest. Rushmore Management Services goal was to displace homeowners by foreclosure. They were not willing to assist us. The bottom line is after misleading us they were stringing us along by having us fill out loan modification applications and offering us false hope. We've submitted at least four complete modification packages. It was the same case scenario of all the other banks. They also would say the packages were incomplete or two months later we need updated banking information or it's time to start over and reapply. Finally", and the single most common underlying issue is "when they called Rushmore for a release of information. Rushmore declined their request. Another loan modification dead in the water. Even during this pandemic our attorney said Rushmore told him that we need to step it up and get ready to get out. Rushmore told him they are working on getting the older cases foreclosed on. They just want you out! Rushmore should have helped us. That's all we ever wanted".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating lowering the interest rate from the unbelievable 10.87 %. They could reduce it to the going rate which is now around 2.5 % to 3.5 % and forgive some of the late fees and principal. I believe what they are doing is illegal and will be brought to the attention of the courts. We desperately need your help to save our home. Although we have an attorney Rushmore is still not willing to budge on their position. We can make a monthly payment and we have tenants now. We have rented out the XXXX and a section of our house. Tenants can not be displaced according to President Trump. Please try your best to talk to Rushmore and mediate some kind of agreement. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.