Total complaints
1
Filed since That
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since That
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| even though I kept asking | 1 |
| Issue | Complaints |
|---|---|
| I called the tel. # on the back of the card once again. I wanted to try to speak with a supervisor. This time I spoke with representative XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That same , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "I called the tel. # on the back of the card once again. I wanted to try to speak with a supervisor. This time I spoke with representative XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore has a 0% timely response rate to CFPB complaints.
The most common issue reported against locked & under review by U.S. Bank ). XXXX did confirm the card was locked and the account was being reviewed. She seemed more empathetic to me and wanting to help. She stated I could call in to check the status of the card but that she did not know when '' the review would be done. Furthermore is "I called the tel. # on the back of the card once again. I wanted to try to speak with a supervisor. This time I spoke with representative XXXX" in the "XX/XX/XXXX" product category.
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