Location

What the CFPB Record Shows About Location

Location has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Late, and the most recent logged activity is Later that, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Location reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a call from XXXX XXXX XXXX XXXX extension XXXXXXXX XXXX ID XXXX ) who described her task as being my point of contact for the conclusion of the loan process. We spoke for almost an hour and I brought her up to date with my experience thus far with both XXXX XXXX and XXXX XXXX. She reiterated that my concern for the negative feedback would not affect the loan outcome. I was concerned with meeting the estimated loan date the following Monday and she mentioned that that date might be as soon as tomorrow", and the single most common underlying issue is "I considered her comment as very good".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Location: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.