Total complaints
16
Filed since Addi
2026 data Public-data reference. official source
loans
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows loans's complaint history from CFPB public records. 16 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
loans complaint mix by product
- XX/XX/XXXX 3 27.3% – 0% relief
- fairness 3 27.3% – 0% relief
- the Equifax 1 9.1% – 0% relief
- when I 1 9.1% – 0% relief
- to build 1 9.1% – 0% relief
- Experian has 1 9.1% – 0% relief
- the debt 1 9.1% – 0% relief
How loans's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 3 |
| fairness | 3 |
| the Equifax | 1 |
| when I recently applied for a personal loan to consolidate legitimate debts | 1 |
| to build credit | 1 |
| Experian has failed to properly investigate disputes I have filed regarding inaccurate information on my credit report. Despite providing evidence to support my claims | 1 |
| the debt was sold to XXXX in XX/XX/XXXX and later to XXXX XXXX in XX/XX/XXXX | 1 |
| I call the Back inquiring about the account 's and all I could get from the Bank is that they can't find my information in their system and they will investigate it and let me know the outcome in writing. months go by and nothing from the Bank | 1 |
| Date Opened : XX/XX/XXXXXXXX Collection Issue : This collection is disputed | 1 |
| the XXXX | 1 |
| Chime has not exhibited a proactive approach in investigating this incident in a timely manner and resulted in denying the disputes saying no error was found. It is clear that the representatives at Chime did not fill out my dispute form with correct materials and blatantly ignored the fact the the charge locations were in two places across the nation at the same time. They also failed to acknowledge at my phone number | 1 |
| and I have paid more than the original debt amount. Despite this | 1 |
Top States
| State | Complaints |
|---|---|
| or services with them on or near those dates. | 3 |
| insurance | 3 |
| insurance from the XXXX XXXX XXXX with balance of {$4900.00} | 1 |
| and even employment opportunities that require credit checks. There is also a sense of helplessness that comes from seeing the same inaccurate information persist despite my proactive efforts to correct it | 1 |
| or line of credits established by your policy | 1 |
| housing | 1 |
| and housing.,,Opportunity Financial | 1 |
| goods | 1 |
| and necessary financial services | 1 |
| insurance from the US Dept ED with balance of {$4900.00} | 1 |
| utilities | 1 |
| and housing. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XX/XX/XXXX | 3 |
| which is then used to produce consumer reports. These reports may be used by creditors | 3 |
| block information appearing on my consumer credit report that is the result of data breach | 2 |
| as I am being judged for a mistake I did not make. Beyond the financial implications | 1 |
| some of them are close and I can provide with a documentation if need it | 1 |
| which violates my rights as a consumer under the FCRA. The inaccurate accounts are as follows : XXXX. XXXX XXXX Account # XXXX XXXX. XXXX XXXX Account # XXXX XXXX. XXXX XXXX XXXX Account # XXXX XXXX. XXXX XXXX Account # XXXX XXXX. XXXX Account # XXXXXXXX XXXX XXXX XXXX Account # XXXX XXXX. XXXX XXXX XXXX | 1 |
| OppLoans has continued to report the account monthly as late | 1 |
| they give me the same story that there is no information in the system with my personal information and that they will send it to a special team to investigate and they gave me a case number : XXXX to show that my complaint was logged this time. I was also told that they will contact me within XXXX business days with the findings | 1 |
| and falsely reported | 1 |
| and pin was changed the instant these transactions began. Consequently | 1 |
| and I have not received proof of any disputes being filed on my behalf. The credit bureaus have confirmed that they received disputes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About loans
loans has accumulated 16 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is XXXX. **Fa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, loans reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating loans: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does loans have?
loans has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does loans respond to complaints on time?
loans has a 0% timely response rate to CFPB complaints.
What is the most common complaint about loans?
The most common issue reported against loans is "XX/XX/XXXX" in the "XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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