Total complaints
20
Filed since 18 U
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows loan's complaint history from CFPB public records. 20 consumers have filed complaints since 18 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
20
Filed since 18 U
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How loan's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| having devised or intending to devise any scheme or artifice to defraud | 11 |
| collections | 3 |
| having devised or intending to devise any scheme or artifice to defraud ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) | 1 |
| you shall bear all risk of loss of such Supported Digital Assets. Coinbase shall have no liability for Supported Digital Asset fluctuations or loss. None of the Supported Digital Assets in your XXXX XXXX XXXX are the property of | 1 |
| having devised or intending to devise anyscheme or artifice to defraud | 1 |
| I believe Equifax to be in gross violation of my consumer rights | 1 |
| having devised or intending to devise any scheme or artifice to defraud ( XXXX XXXX XXXX XXXXXXXX & XXXX & iframe=true & XXXX & XXXX & XXXX : part : I : XXXX : XXXX ) | 1 |
| having devised or intending to devise any scheme or artifice to defraud ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) | 1 |
| State | Complaints |
|---|---|
| exchange | 15 |
| or line of credit related to the accounts being negatively reported. I never signed for these accounts | 3 |
| hypothecate | 1 |
| or otherwise.,,EQUIFAX | 1 |
| Issue | Complaints |
|---|---|
| representations | 15 |
| these accounts appear multiple times | 3 |
| Coinbase ; Coinbase does not represent or treat assets in Users XXXX XXXX XXXX as belonging to Coinbase. Coinbase may not grant a security interest in the Supported Digital Assets held in your XXXX XXXX XXXX. Except as required by law | 1 |
| and in doing so | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
loan has accumulated 20 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 18 U, and the most recent logged activity is Whoever, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "having devised or intending to devise any scheme or artifice to defraud", and the single most common underlying issue is "representations".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
loan has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
loan has a 0% timely response rate to CFPB complaints.
The most common issue reported against loan is "representations" in the "having devised or intending to devise any scheme or artifice to defraud" product category.
Read our methodology — how this data is sourced, computed, and verified.