2026 data Public-data reference. official source

loan

20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

20 consumer complaints filed with the CFPB

This profile shows loan's complaint history from CFPB public records. 20 consumers have filed complaints since 18 U. The company has a 0% timely response rate and has provided relief in 0% of cases.

20
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
18 U
Since

Total complaints

20

Filed since 18 U

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

loan complaint mix by product

Total complaints: 20

loan complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). having devised: 11 complaints (57.9%), resolution 0.0% having devised 57.9% collections: 3 complaints (15.8%), resolution 0.0% collections 15.8% having devised: 1 complaints (5.3%), resolution 0.0% you shall: 1 complaints (5.3%), resolution 0.0% having devised: 1 complaints (5.3%), resolution 0.0% I believe: 1 complaints (5.3%), resolution 0.0% having devised: 1 complaints (5.3%), resolution 0.0%
  • having devised 11 57.9% 0% relief
  • collections 3 15.8% 0% relief
  • having devised 1 5.3% 0% relief
  • you shall 1 5.3% 0% relief
  • having devised 1 5.3% 0% relief
  • I believe 1 5.3% 0% relief
  • having devised 1 5.3% 0% relief

How loan's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
having devised or intending to devise any scheme or artifice to defraud 11
collections 3
having devised or intending to devise any scheme or artifice to defraud ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) 1
you shall bear all risk of loss of such Supported Digital Assets. Coinbase shall have no liability for Supported Digital Asset fluctuations or loss. None of the Supported Digital Assets in your XXXX XXXX XXXX are the property of 1
having devised or intending to devise anyscheme or artifice to defraud 1
I believe Equifax to be in gross violation of my consumer rights 1
having devised or intending to devise any scheme or artifice to defraud ( XXXX XXXX XXXX XXXXXXXX & XXXX & iframe=true & XXXX & XXXX & XXXX : part : I : XXXX : XXXX ) 1
having devised or intending to devise any scheme or artifice to defraud ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) 1

Top States

State Complaints
exchange 15
or line of credit related to the accounts being negatively reported. I never signed for these accounts 3
hypothecate 1
or otherwise.,,EQUIFAX 1

Top Issues

Issue Complaints
representations 15
these accounts appear multiple times 3
Coinbase ; Coinbase does not represent or treat assets in Users XXXX XXXX XXXX as belonging to Coinbase. Coinbase may not grant a security interest in the Supported Digital Assets held in your XXXX XXXX XXXX. Except as required by law 1
and in doing so 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About loan

loan has accumulated 20 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 18 U, and the most recent logged activity is Whoever, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "having devised or intending to devise any scheme or artifice to defraud", and the single most common underlying issue is "representations".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does loan have?

loan has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.

Does loan respond to complaints on time?

loan has a 0% timely response rate to CFPB complaints.

What is the most common complaint about loan?

The most common issue reported against loan is "representations" in the "having devised or intending to devise any scheme or artifice to defraud" product category.

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