Total complaints
1
Filed since Fast
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437's complaint history from CFPB public records. 1 consumers have filed complaints since Fast. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fast
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but there was nothing else she could do. She also said | 1 |
| Issue | Complaints |
|---|---|
| that they needed to correct their error. She lied and said federally she could do nothing else. She also just kept telling me we can refinance our mortgage. I told XXXX a refinance costs additional money and that is another gamble on my family 's behalf that interest rates will actually drop. I explained that their error will cost my family over a 30-year mortgage {$21000.00} and that they needed to fix it. I was told no one keeps their 30-year rate so my numbers are inaccurate. XXXX XXXX apologized for the error but basically told us OH well '' in the most unprofessional way possible. My husband has been in the military for 12 years now and has earned the right for a VA loan- Veterans united and their error made our home buying experience this time around miserable. We are all human and make mistakes- but when you know you messed up | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fast, and the most recent logged activity is Fast forwa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but there was nothing else she could do. She also said", and the single most common underlying issue is "that they needed to correct their error. She lied and said federally she could do nothing else. She also just kept telling me we can refinance our mortgage. I told XXXX a refinance costs additional money and that is another gamble on my family 's behalf that interest rates will actually drop. I explained that their error will cost my family over a 30-year mortgage {$21000.00} and that they needed to fix it. I was told no one keeps their 30-year rate so my numbers are inaccurate. XXXX XXXX apologized for the error but basically told us OH well '' in the most unprofessional way possible. My husband has been in the military for 12 years now and has earned the right for a VA loan- Veterans united and their error made our home buying experience this time around miserable. We are all human and make mistakes- but when you know you messed up".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437 has a 0% timely response rate to CFPB complaints.
The most common issue reported against LLC,PA,170XX,Servicemember,Consent provided,Web,2024-10-29,Closed with explanation,Yes,N/A,10616437 is "that they needed to correct their error. She lied and said federally she could do nothing else. She also just kept telling me we can refinance our mortgage. I told XXXX a refinance costs additional money and that is another gamble on my family 's behalf that interest rates will actually drop. I explained that their error will cost my family over a 30-year mortgage {$21000.00} and that they needed to fix it. I was told no one keeps their 30-year rate so my numbers are inaccurate. XXXX XXXX apologized for the error but basically told us OH well '' in the most unprofessional way possible. My husband has been in the military for 12 years now and has earned the right for a VA loan- Veterans united and their error made our home buying experience this time around miserable. We are all human and make mistakes- but when you know you messed up" in the "but there was nothing else she could do. She also said" product category.
Read our methodology — how this data is sourced, computed, and verified.