Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the payments I had made years ago were eaten up with interest that was capped every time my loans were moved around to different servicers only to end up at Navient again. Also I never agreed to have these loans moved They were arbitrarily moved around and made impossible to track. The identification numbers for the loans were changed several times and the amounts do not add up. The dates and amounts are duplicated and do not match with the classes taken during those times. Grant money I received does not seem to be applied to the loans either. Please look into this as well. I requested promissory notes for the loans since the new breakdown of my loans do not add up and seem to be doubles and multiple loans dispersed on the same dates for the same amounts. I receive relentless robocalls from Navient and they have impacted on my credit report. I recently called to ask about the hold placed on federal loan payments due to corona virus and was told that my Stafford load is not a federal loan but a private load. When I took out that loan | 1 |
| Issue | Complaints |
|---|---|
| and they have more than doubled. I can not get straight information and have all but given up with this company. I have requested that their business practices be looked into with multiple government agencies over the years only to find out in recent years I am not the only borrower who has been victimized by Navient but borrowers in the tens of thousands who have been deceived | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the payments I had made years ago were eaten up with interest that was capped every time my loans were moved around to different servicers only to end up at Navient again. Also I never agreed to have these loans moved They were arbitrarily moved around and made impossible to track. The identification numbers for the loans were changed several times and the amounts do not add up. The dates and amounts are duplicated and do not match with the classes taken during those times. Grant money I received does not seem to be applied to the loans either. Please look into this as well. I requested promissory notes for the loans since the new breakdown of my loans do not add up and seem to be doubles and multiple loans dispersed on the same dates for the same amounts. I receive relentless robocalls from Navient and they have impacted on my credit report. I recently called to ask about the hold placed on federal loan payments due to corona virus and was told that my Stafford load is not a federal loan but a private load. When I took out that loan", and the single most common underlying issue is "and they have more than doubled. I can not get straight information and have all but given up with this company. I have requested that their business practices be looked into with multiple government agencies over the years only to find out in recent years I am not the only borrower who has been victimized by Navient but borrowers in the tens of thousands who have been deceived".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251 has a 0% timely response rate to CFPB complaints.
The most common issue reported against LLC.,NY,XXXXX,,Consent provided,Web,2021-08-13,Closed with explanation,Yes,N/A,4630251 is "and they have more than doubled. I can not get straight information and have all but given up with this company. I have requested that their business practices be looked into with multiple government agencies over the years only to find out in recent years I am not the only borrower who has been victimized by Navient but borrowers in the tens of thousands who have been deceived" in the "the payments I had made years ago were eaten up with interest that was capped every time my loans were moved around to different servicers only to end up at Navient again. Also I never agreed to have these loans moved They were arbitrarily moved around and made impossible to track. The identification numbers for the loans were changed several times and the amounts do not add up. The dates and amounts are duplicated and do not match with the classes taken during those times. Grant money I received does not seem to be applied to the loans either. Please look into this as well. I requested promissory notes for the loans since the new breakdown of my loans do not add up and seem to be doubles and multiple loans dispersed on the same dates for the same amounts. I receive relentless robocalls from Navient and they have impacted on my credit report. I recently called to ask about the hold placed on federal loan payments due to corona virus and was told that my Stafford load is not a federal loan but a private load. When I took out that loan" product category.
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