Total complaints
1
Filed since Prop
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289's complaint history from CFPB public records. 1 consumers have filed complaints since Prop. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prop
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| at that time the borrow was charged and paid the remaining property taxes due for the fiscal year ending XX/XX/XXXX. Due to a massive backlog with the county of XXXX XXXX the property taxes were not updated at the end of the fiscal year but rather in XXXX of XXXX. During that time the borrower was paying into their impound account the proper amount for the taxes and the mortgage company was only paying what they were showing on the county website. The borrowers received and paid the supplemental tax bill on XXXX XXXX. At that time the borrowers were up to date on all property taxes owed. Shortly thereafter in early XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| which was a call center reading off a script with no real knowledge of how the county of XXXX XXXX property taxes worked. It was requested at that time they use the excessive amount of funds in the impound account to make the payment. The payment was made on XX/XX/XXXX. It was at that time the borrower again was under the impression that the taxes were paid up to date. In XX/XX/XXXX the borrowers received another notice that their property taxes were in default. Again the borrowers called the mortgage company tax department line and requested an update on the file | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prop, and the most recent logged activity is Property c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at that time the borrow was charged and paid the remaining property taxes due for the fiscal year ending XX/XX/XXXX. Due to a massive backlog with the county of XXXX XXXX the property taxes were not updated at the end of the fiscal year but rather in XXXX of XXXX. During that time the borrower was paying into their impound account the proper amount for the taxes and the mortgage company was only paying what they were showing on the county website. The borrowers received and paid the supplemental tax bill on XXXX XXXX. At that time the borrowers were up to date on all property taxes owed. Shortly thereafter in early XX/XX/XXXX", and the single most common underlying issue is "which was a call center reading off a script with no real knowledge of how the county of XXXX XXXX property taxes worked. It was requested at that time they use the excessive amount of funds in the impound account to make the payment. The payment was made on XX/XX/XXXX. It was at that time the borrower again was under the impression that the taxes were paid up to date. In XX/XX/XXXX the borrowers received another notice that their property taxes were in default. Again the borrowers called the mortgage company tax department line and requested an update on the file".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289 has a 0% timely response rate to CFPB complaints.
The most common issue reported against LLC,CA,91941,,Consent provided,Web,2022-12-11,Closed with explanation,Yes,N/A,6307289 is "which was a call center reading off a script with no real knowledge of how the county of XXXX XXXX property taxes worked. It was requested at that time they use the excessive amount of funds in the impound account to make the payment. The payment was made on XX/XX/XXXX. It was at that time the borrower again was under the impression that the taxes were paid up to date. In XX/XX/XXXX the borrowers received another notice that their property taxes were in default. Again the borrowers called the mortgage company tax department line and requested an update on the file" in the "at that time the borrow was charged and paid the remaining property taxes due for the fiscal year ending XX/XX/XXXX. Due to a massive backlog with the county of XXXX XXXX the property taxes were not updated at the end of the fiscal year but rather in XXXX of XXXX. During that time the borrower was paying into their impound account the proper amount for the taxes and the mortgage company was only paying what they were showing on the county website. The borrowers received and paid the supplemental tax bill on XXXX XXXX. At that time the borrowers were up to date on all property taxes owed. Shortly thereafter in early XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.