Total complaints
3
Filed since A we
2026 data Public-data reference. official source
letter
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows letter's complaint history from CFPB public records. 3 consumers have filed complaints since A we. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
A we
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
letter complaint mix by product
- I noticed 1 33.3% – 0% relief
- We have 1 33.3% – 0% relief
- I considered 1 33.3% – 0% relief
How letter's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I noticed a negative mark appear on my credit report. This was the first sign that anything was wrong. I immediately called the phone number that appeared on my credit report. During that call | 1 |
| We have reviewed your complaint carefully and identified the root cause of the issue | 1 |
| I considered closing my account | 1 |
Top States
| State | Complaints |
|---|---|
| or billing statement of any kind from NMAC before they reported to my credit. When I asked why no one contacted me | 1 |
| and helpdesk requests | 1 |
| proactive call or any proof that action has been | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| had been sent to auction | 1 |
| XXXX companies must collect | 1 |
| XXXX. She acknowledged the certified W9 and said she had not heard of any other accounts being affected. She promised to correct the situation and took some actions on her computer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About letter
letter has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A we, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, letter reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I noticed a negative mark appear on my credit report. This was the first sign that anything was wrong. I immediately called the phone number that appeared on my credit report. During that call", and the single most common underlying issue is "had been sent to auction".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating letter: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does letter have?
letter has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does letter respond to complaints on time?
letter has a 0% timely response rate to CFPB complaints.
What is the most common complaint about letter?
The most common issue reported against letter is "had been sent to auction" in the "I noticed a negative mark appear on my credit report. This was the first sign that anything was wrong. I immediately called the phone number that appeared on my credit report. During that call" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
