left a voicemail and sent another message on the application. Not once did I receive a call from XXXX XXXX or any other representative of USAA for this previous dispute.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,XXXXX,Servicemember,Consent provided,Web,2019-06-28,Closed with explanation,Yes,N/A,3290248

What the CFPB Record Shows About left a voicemail and sent another message on the application. Not once did I receive a call from XXXX XXXX or any other representative of USAA for this previous dispute.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,XXXXX,Servicemember,Consent provided,Web,2019-06-28,Closed with explanation,Yes,N/A,3290248

left a voicemail and sent another message on the application. Not once did I receive a call from XXXX XXXX or any other representative of USAA for this previous dispute.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,XXXXX,Servicemember,Consent provided,Web,2019-06-28,Closed with explanation,Yes,N/A,3290248 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, left a voicemail and sent another message on the application. Not once did I receive a call from XXXX XXXX or any other representative of USAA for this previous dispute.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,XXXXX,Servicemember,Consent provided,Web,2019-06-28,Closed with explanation,Yes,N/A,3290248 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2019 and XX/XX/2019 I emailed USAA to complain about XXXX XXXX reporting to the CFPB that she contacted me regarding the account when in fact she did not. They have yet to respond. The call that took place on XX/XX/2019 needs to be pulled so they can see that XXXX XXXX blatantly lied in her original response to the CFPB on XX/XX/2019. The email included XXXX XXXX", and the single most common underlying issue is "XXXX. On XX/XX/2019 I responded asking for a good time to call. On XX/XX/2019 XXXX XXXX responded with his office hours. On XX/XX/2019 I called".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating left a voicemail and sent another message on the application. Not once did I receive a call from XXXX XXXX or any other representative of USAA for this previous dispute.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,VA,XXXXX,Servicemember,Consent provided,Web,2019-06-28,Closed with explanation,Yes,N/A,3290248: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.