Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows left a message.'s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How left a message.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| stating that the Sheriff 's Sale has been postponed fromXX/XX/XXXX toXX/XX/XXXXXX/XX/XXXX-Received letter from sheriff 's department stated that the sale has been adjourned toXX/XX/XXXX XXXXLetter from Shellpoint stating that our hazard insurance has expired and need to obtain new coverage XX/XX/XXXX-Letter from Shellpoint stating that we were not eligible for loan modification due to the fact that our post-modification payment would be greater than our existing payment. The letter gave other potential options to avoid foreclosure XXXX-Called Shellpoint re : letter received. Spoke to XXXX whom tried to forward my call to XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| but XXXX was unavailable. XXXX informed me that the modification was denied because we had 3 previous modifications. I asked if that was true | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
left a message. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX-Spoke, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, left a message. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stating that the Sheriff 's Sale has been postponed fromXX/XX/XXXX toXX/XX/XXXXXX/XX/XXXX-Received letter from sheriff 's department stated that the sale has been adjourned toXX/XX/XXXX XXXXLetter from Shellpoint stating that our hazard insurance has expired and need to obtain new coverage XX/XX/XXXX-Letter from Shellpoint stating that we were not eligible for loan modification due to the fact that our post-modification payment would be greater than our existing payment. The letter gave other potential options to avoid foreclosure XXXX-Called Shellpoint re : letter received. Spoke to XXXX whom tried to forward my call to XXXX XXXX", and the single most common underlying issue is "but XXXX was unavailable. XXXX informed me that the modification was denied because we had 3 previous modifications. I asked if that was true".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating left a message.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
left a message. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
left a message. has a 0% timely response rate to CFPB complaints.
The most common issue reported against left a message. is "but XXXX was unavailable. XXXX informed me that the modification was denied because we had 3 previous modifications. I asked if that was true" in the "stating that the Sheriff 's Sale has been postponed fromXX/XX/XXXX toXX/XX/XXXXXX/XX/XXXX-Received letter from sheriff 's department stated that the sale has been adjourned toXX/XX/XXXX XXXXLetter from Shellpoint stating that our hazard insurance has expired and need to obtain new coverage XX/XX/XXXX-Letter from Shellpoint stating that we were not eligible for loan modification due to the fact that our post-modification payment would be greater than our existing payment. The letter gave other potential options to avoid foreclosure XXXX-Called Shellpoint re : letter received. Spoke to XXXX whom tried to forward my call to XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.