Total complaints
1
Filed since Due
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months's complaint history from CFPB public records. 1 consumers have filed complaints since Due . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Due
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have submitted XXXX fraud cases : XXXX in person at the bank ( XX/XX/XXXX ) | 1 |
| State | Complaints |
|---|---|
| with each instance taking up to 120 days. The original case submitted in the bank ( XX/XX/XXXX ) was with the assistant manager. Who did not fill out anything then when I would come in she would immediately go to the back room forcing me to ask a clerk after weeks and weeks of coming in to be told just wait 120 days. After 120 days had passed. I was so fed up that I submitted a new one with a phone rep who had no record of the one submitted in person with assistant manager in XX/XX/XXXX. However this case in XX/XX/XXXX was denied as she just put the lump sum and then everytime I called they would say I needed to go into a branch to submit another one. Which I think is a made up policy to avoid doing what would amount to alot of work. | 1 |
| Issue | Complaints |
|---|---|
| XXXX with the a clerk ( XX/XX/XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Due , and the most recent logged activity is Due a case, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have submitted XXXX fraud cases : XXXX in person at the bank ( XX/XX/XXXX )", and the single most common underlying issue is "XXXX with the a clerk ( XX/XX/XXXX )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months has a 0% timely response rate to CFPB complaints.
The most common issue reported against leading to the denial of my claim. The inability of the TD reps to submit multiple items is an on going issue as you will see. This process repeated for XXXX months is "XXXX with the a clerk ( XX/XX/XXXX )" in the "I have submitted XXXX fraud cases : XXXX in person at the bank ( XX/XX/XXXX )" product category.
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