Total complaints
2
Filed since As f
2026 data Public-data reference. official source
late payment
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows late payment's complaint history from CFPB public records. 2 consumers have filed complaints since As f. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
As f
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
late payment complaint mix by product
- we got 1 50.0% – 0% relief
- I called 1 50.0% – 0% relief
How late payment's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we got denied on XXXX/XXXX/XXXX and transferred from XXXX account manager to another until XXXX/XXXX/XXXX. In the meantime | 1 |
| I called Conserve because I noticed this account was on my credit report still. I asked if they were going to delete this account from my report | 1 |
Top States
| State | Complaints |
|---|---|
| missing payments.,Company chooses not to provide a public response,BANK OF AMERICA | 1 |
| charge-off | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we got a letter XXXX/XXXX/XXXX that thru Department of Justice settlement | 1 |
| they said I confirmed my address. Conserve said that because they had the right address | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About late payment
late payment has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As f, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, late payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we got denied on XXXX/XXXX/XXXX and transferred from XXXX account manager to another until XXXX/XXXX/XXXX. In the meantime", and the single most common underlying issue is "we got a letter XXXX/XXXX/XXXX that thru Department of Justice settlement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating late payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does late payment have?
late payment has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does late payment respond to complaints on time?
late payment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about late payment?
The most common issue reported against late payment is "we got a letter XXXX/XXXX/XXXX that thru Department of Justice settlement" in the "we got denied on XXXX/XXXX/XXXX and transferred from XXXX account manager to another until XXXX/XXXX/XXXX. In the meantime" product category.
Read our methodology — how this data is sourced, computed, and verified.
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