Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that I would receive a letter in the mail explaining everything | 1 |
| Issue | Complaints |
|---|---|
| provided me with a confirmation number. I wanted it returned to US Treasurey because even though it was showing I had the money available in my account it was still restricted | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that I would receive a letter in the mail explaining everything", and the single most common underlying issue is "provided me with a confirmation number. I wanted it returned to US Treasurey because even though it was showing I had the money available in my account it was still restricted".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604 has a 0% timely response rate to CFPB complaints.
The most common issue reported against knowing I was not going to be able to enjoy XXXX with our XXXX was just horrible. So I asked Chase again when my account will be officially closed and when to expect my check as I am in desperate need to pay bills and buy household items XXXX XXXX said that they now had until the end of the month to close the account even though I explained to her that I had been being told this since XXXX and keep getting different dates and just keeps prolonging.,,JPMORGAN CHASE & CO.,CA,90807,,Consent provided,Web,2024-01-19,Closed with explanation,Yes,N/A,8184604 is "provided me with a confirmation number. I wanted it returned to US Treasurey because even though it was showing I had the money available in my account it was still restricted" in the "and that I would receive a letter in the mail explaining everything" product category.
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