Total complaints
3
Filed since 2016
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows Kivell, Rayment and Francis, P.C.'s complaint history from CFPB public records. 3 consumers have filed complaints since 2016. The company has a 66.7% timely response rate and has provided relief in 33.3% of cases.
Total complaints
3
Filed since 2016
Timely response
66.7%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Kivell, Rayment and Francis, P.C.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 3 |
| State | Complaints |
|---|---|
| OK | 2 |
| IL | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 1 |
| Communication tactics | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 50% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Kivell, Rayment and Francis, P.C. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2024-01-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Kivell, Rayment and Francis, P.C. reports a 66.7% timely-response rate and has closed 66.7% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 33.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Kivell, Rayment and Francis, P.C.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Kivell, Rayment and Francis, P.C. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Kivell, Rayment and Francis, P.C. has a 66.7% timely response rate to CFPB complaints.
The most common issue reported against Kivell, Rayment and Francis, P.C. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.