Total complaints
1
Filed since Mind
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Mind. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mind
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but no information was available until XX/XX/XXXX from KIA. Following my dispute towards the debt and attempts to connect my insurance representative XXXX XXXX XXXX ) with KIA Finance | 1 |
| State | Complaints |
|---|---|
| KIA responded with the removal of the debt and account paid in full on XX/XX/XXXX. Thus the 30 day late payment that caused my credit to plummet right before closing on my new home is invalid. | 1 |
| Issue | Complaints |
|---|---|
| but rather continued with daily robocalls around XXXX to demand payment but would not send any documentation to show validity of the claim. On XX/XX/XXXX my insurance representative stated in the recorded phone call KIA Motor Finance made no claim to actual cash value of the vehicle versus their letter of guarantee for the settlement amount and it was not a common practice to make claim to an insurance deductible. KIA responded that I pay the money and dispute the debt with my insurance company. During that time XXXX provided me all documentation to show the written agreements between KIA and XXXX to support the claim from KIA to be invalid. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mind, and the most recent logged activity is Mind you t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but no information was available until XX/XX/XXXX from KIA. Following my dispute towards the debt and attempts to connect my insurance representative XXXX XXXX XXXX ) with KIA Finance", and the single most common underlying issue is "but rather continued with daily robocalls around XXXX to demand payment but would not send any documentation to show validity of the claim. On XX/XX/XXXX my insurance representative stated in the recorded phone call KIA Motor Finance made no claim to actual cash value of the vehicle versus their letter of guarantee for the settlement amount and it was not a common practice to make claim to an insurance deductible. KIA responded that I pay the money and dispute the debt with my insurance company. During that time XXXX provided me all documentation to show the written agreements between KIA and XXXX to support the claim from KIA to be invalid. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against KIA Motor Finance agreed to submit the dispute and request for debt removal to their Payment Reviewal Department. On XX/XX/XXXX is "but rather continued with daily robocalls around XXXX to demand payment but would not send any documentation to show validity of the claim. On XX/XX/XXXX my insurance representative stated in the recorded phone call KIA Motor Finance made no claim to actual cash value of the vehicle versus their letter of guarantee for the settlement amount and it was not a common practice to make claim to an insurance deductible. KIA responded that I pay the money and dispute the debt with my insurance company. During that time XXXX provided me all documentation to show the written agreements between KIA and XXXX to support the claim from KIA to be invalid. On XX/XX/XXXX" in the "but no information was available until XX/XX/XXXX from KIA. Following my dispute towards the debt and attempts to connect my insurance representative XXXX XXXX XXXX ) with KIA Finance" product category.
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