Total complaints
1
Filed since Howe
2026 data Public-data reference. official source
keeping my outstanding principal near the borrowed amount
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows keeping my outstanding principal near the borrowed amount's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Howe
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
keeping my outstanding principal near the borrowed amount complaint mix by product
- I was 1 100.0% – 0% relief
How keeping my outstanding principal near the borrowed amount's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I was never made aware | 1 |
Top States
| State | Complaints |
|---|---|
| and I would have avoided accruing so much interest. It is clear that this option of forbearance was the least expensive XXXX for Navient in terms of time and processing ( their representatives were incentivized to keep call times low ) but it was the most expensive for me and to many other student borrowers as well. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| of an income-based repayment plan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About keeping my outstanding principal near the borrowed amount
keeping my outstanding principal near the borrowed amount has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, keeping my outstanding principal near the borrowed amount reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was never made aware", and the single most common underlying issue is "of an income-based repayment plan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating keeping my outstanding principal near the borrowed amount: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does keeping my outstanding principal near the borrowed amount have?
keeping my outstanding principal near the borrowed amount has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does keeping my outstanding principal near the borrowed amount respond to complaints on time?
keeping my outstanding principal near the borrowed amount has a 0% timely response rate to CFPB complaints.
What is the most common complaint about keeping my outstanding principal near the borrowed amount?
The most common issue reported against keeping my outstanding principal near the borrowed amount is "of an income-based repayment plan" in the "I was never made aware" product category.
Read our methodology — how this data is sourced, computed, and verified.
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