2026 data Public-data reference. official source

keeping me on hold while the agents tried to find out more information

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows keeping me on hold while the agents tried to find out more information's complaint history from CFPB public records. 1 consumers have filed complaints since I fo. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I fo
Since

Total complaints

1

Filed since I fo

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

keeping me on hold while the agents tried to find out more information complaint mix by product

Total complaints: 1

keeping me on hold while the agents tried to find out more information complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX: 1 complaints (100.0%), resolution 0.0% XXXX 100.0%
  • XXXX 1 100.0% 0% relief

How keeping me on hold while the agents tried to find out more information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX 1

Top States

State Complaints
calls being disconnected after extensive holds. I did receive a voice mail on XX/XX/XXXX from a XXXX in web support asking me to call back USAA. When I did on XX/XX/XXXX 1

Top Issues

Issue Complaints
XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About keeping me on hold while the agents tried to find out more information

keeping me on hold while the agents tried to find out more information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fo, and the most recent logged activity is I followed, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, keeping me on hold while the agents tried to find out more information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating keeping me on hold while the agents tried to find out more information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does keeping me on hold while the agents tried to find out more information have?

keeping me on hold while the agents tried to find out more information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does keeping me on hold while the agents tried to find out more information respond to complaints on time?

keeping me on hold while the agents tried to find out more information has a 0% timely response rate to CFPB complaints.

What is the most common complaint about keeping me on hold while the agents tried to find out more information?

The most common issue reported against keeping me on hold while the agents tried to find out more information is "XXXX" in the "XXXX" product category.

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