Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows '' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How '' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| never issued a credit | 1 |
| State | Complaints |
|---|---|
| my credit report is damaged due to American Express actions | 1 |
| Issue | Complaints |
|---|---|
| the American Express Hilton Honors credit card that had a {$0.00} balance is closed. The American Express Delta Skymiles Credit card | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
'' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was char, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, '' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "never issued a credit", and the single most common underlying issue is "the American Express Hilton Honors credit card that had a {$0.00} balance is closed. The American Express Delta Skymiles Credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating '' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
'' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
'' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now has a 0% timely response rate to CFPB complaints.
The most common issue reported against '' Keep your AMEX account from going further past due and avoid further negative impact to credit score '' Pay {$40.00} to keep your account from becoming further delinquent. '' Now is "the American Express Hilton Honors credit card that had a {$0.00} balance is closed. The American Express Delta Skymiles Credit card" in the "never issued a credit" product category.
Read our methodology — how this data is sourced, computed, and verified.