Total complaints
1
Filed since Duri
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows justified by the fact that both Ally Bank and myself believed these charges to be fraud's complaint history from CFPB public records. 1 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Duri
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How justified by the fact that both Ally Bank and myself believed these charges to be fraud's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my debit/ATM card was cancelled. This was terrible timing | 1 |
| State | Complaints |
|---|---|
| until the matter could be settled. My request was denied. With bill payments already scheduled | 1 |
| Issue | Complaints |
|---|---|
| but was denied. I was also informed that despite Ally immediately knowing these charges were fraudulent and quickly notifying me of the same | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
justified by the fact that both Ally Bank and myself believed these charges to be fraud has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During thi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, justified by the fact that both Ally Bank and myself believed these charges to be fraud reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my debit/ATM card was cancelled. This was terrible timing", and the single most common underlying issue is "but was denied. I was also informed that despite Ally immediately knowing these charges were fraudulent and quickly notifying me of the same".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating justified by the fact that both Ally Bank and myself believed these charges to be fraud: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
justified by the fact that both Ally Bank and myself believed these charges to be fraud has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
justified by the fact that both Ally Bank and myself believed these charges to be fraud has a 0% timely response rate to CFPB complaints.
The most common issue reported against justified by the fact that both Ally Bank and myself believed these charges to be fraud is "but was denied. I was also informed that despite Ally immediately knowing these charges were fraudulent and quickly notifying me of the same" in the "my debit/ATM card was cancelled. This was terrible timing" product category.
Read our methodology — how this data is sourced, computed, and verified.