Total complaints
3
Filed since With
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows just to fax something to them's complaint history from CFPB public records. 3 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 33.3% of cases.
Total complaints
3
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How just to fax something to them's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my credit report with them is literally the shortest-lived report of all three. They have barely any information to give me | 3 |
| State | Complaints |
|---|---|
| and they LOST MY XXXX INFORMATION. It seems to be a trend with XXXX | 2 |
| and they LOST MY XXXX INFORMATION. It seems to be a trend with Equifax | 1 |
| Issue | Complaints |
|---|---|
| XXXX refuses to come up. I have checked multiple times to see if there is a freeze or a fraud alert on my account | 2 |
| Equifax refuses to come up. I have checked multiple times to see if there is a freeze or a fraud alert on my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
just to fax something to them has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is With XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, just to fax something to them reports a 0% timely-response rate and has closed 33.3% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my credit report with them is literally the shortest-lived report of all three. They have barely any information to give me", and the single most common underlying issue is "XXXX refuses to come up. I have checked multiple times to see if there is a freeze or a fraud alert on my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating just to fax something to them: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
just to fax something to them has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
just to fax something to them has a 0% timely response rate to CFPB complaints.
The most common issue reported against just to fax something to them is "XXXX refuses to come up. I have checked multiple times to see if there is a freeze or a fraud alert on my account" in the "my credit report with them is literally the shortest-lived report of all three. They have barely any information to give me" product category.
Read our methodology — how this data is sourced, computed, and verified.