Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but instead the initial representative put on the claim that it was a duplicate charge and not authorized ( it was not and I did authorize the transaction I just didnt receive what I paid for ). I got a provisional credit on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I received and email on XX/XX/XXXX saying they were taking the {$700.00} dollars back from my account because they found it was not a duplicate charge ( never said it was duplicate ). I immediately called Chase | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There fore, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but instead the initial representative put on the claim that it was a duplicate charge and not authorized ( it was not and I did authorize the transaction I just didnt receive what I paid for ). I got a provisional credit on XX/XX/XXXX", and the single most common underlying issue is "I received and email on XX/XX/XXXX saying they were taking the {$700.00} dollars back from my account because they found it was not a duplicate charge ( never said it was duplicate ). I immediately called Chase".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582 has a 0% timely response rate to CFPB complaints.
The most common issue reported against just that I didnt receive my goods. Chase is obviously negligent to their customers and do not take thorough time studying claims. Not to mention I have every single phone call recorded ( even the first one where I filed a claim as not received and the ones with the supervisors ). This is for claim # XXXX.,,JPMORGAN CHASE & CO.,NJ,07840,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4375582 is "I received and email on XX/XX/XXXX saying they were taking the {$700.00} dollars back from my account because they found it was not a duplicate charge ( never said it was duplicate ). I immediately called Chase" in the "but instead the initial representative put on the claim that it was a duplicate charge and not authorized ( it was not and I did authorize the transaction I just didnt receive what I paid for ). I got a provisional credit on XX/XX/XXXX" product category.
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