Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they did not seem happy that Tenant Access had done the lease agreement. This agreement stated that we would rent the property for XXXX and receive {$3000.00} at the end of the lease. We then found out that their was a lien on our property that was an error because my husband 's cousin had the same name. I physically went to the registry of deeds and found out that the lien had been released in XXXX of XXXX ; however | 1 |
| State | Complaints |
|---|---|
| I was told that it was too late because the foreclosure sale was set for XXXX XXXX. I called my HUD counselor at XXXX and she contacted them for me. They told her that they would process my paperwork | 1 |
| Issue | Complaints |
|---|---|
| but no one got back to me. In XXXX of XXXX I received an email from Nationstar stating that my deed in lieu file had been closed due to no contact. I also found out in XXXX of XXXX that I could qualify for a {$50000.00} grant | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then tri, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they did not seem happy that Tenant Access had done the lease agreement. This agreement stated that we would rent the property for XXXX and receive {$3000.00} at the end of the lease. We then found out that their was a lien on our property that was an error because my husband 's cousin had the same name. I physically went to the registry of deeds and found out that the lien had been released in XXXX of XXXX ; however", and the single most common underlying issue is "but no one got back to me. In XXXX of XXXX I received an email from Nationstar stating that my deed in lieu file had been closed due to no contact. I also found out in XXXX of XXXX that I could qualify for a {$50000.00} grant".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it has a 0% timely response rate to CFPB complaints.
The most common issue reported against just send in the completed package asap. On XXXX XXXX I overnighted the paperwork to them. When I called them to make sure they received it is "but no one got back to me. In XXXX of XXXX I received an email from Nationstar stating that my deed in lieu file had been closed due to no contact. I also found out in XXXX of XXXX that I could qualify for a {$50000.00} grant" in the "they did not seem happy that Tenant Access had done the lease agreement. This agreement stated that we would rent the property for XXXX and receive {$3000.00} at the end of the lease. We then found out that their was a lien on our property that was an error because my husband 's cousin had the same name. I physically went to the registry of deeds and found out that the lien had been released in XXXX of XXXX ; however" product category.
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