Total complaints
2
Filed since Desp
2026 data Public-data reference. official source
JPMorgan Chase Bank
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows JPMorgan Chase Bank's complaint history from CFPB public records. 2 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Desp
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
JPMorgan Chase Bank complaint mix by product
- N.A ( 1 50.0% – 0% relief
- JPMorgan Chase 1 50.0% – 0% relief
How JPMorgan Chase Bank's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| N.A ( CHASE ) | 1 |
| JPMorgan Chase Bank | 1 |
Top States
| State | Complaints |
|---|---|
| N.A ( CHASE ) requested a hard credit pull for reconsideration of my credit limit. I expressed my concern about the impact of a hard inquiry on my credit score and refused the hard pull | 1 |
| N.A . and Chase Home Finance | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| on XXXX XXXX at XXXX CST | 1 |
| LLC violated the regulations set forth in XXXX XXXX XXXX a ) of this Act in respect to the refinancing of the subject property. The consumer that resides at the subject property was never provided a complete set of disclosure documents by the XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About JPMorgan Chase Bank
JPMorgan Chase Bank has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Per the XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, JPMorgan Chase Bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "N.A ( CHASE )", and the single most common underlying issue is "on XXXX XXXX at XXXX CST".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating JPMorgan Chase Bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does JPMorgan Chase Bank have?
JPMorgan Chase Bank has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does JPMorgan Chase Bank respond to complaints on time?
JPMorgan Chase Bank has a 0% timely response rate to CFPB complaints.
What is the most common complaint about JPMorgan Chase Bank?
The most common issue reported against JPMorgan Chase Bank is "on XXXX XXXX at XXXX CST" in the "N.A ( CHASE )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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