Total complaints
1
Filed since In m
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Ive never missed a payment's complaint history from CFPB public records. 1 consumers have filed complaints since In m. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In m
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Ive never missed a payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there is a log of blame to go around here. Im at fault for not pressing the Sales Technician and XXXX backend office for written documentation of the special financing they provided. XXXX XXXX XXXX Sales Technician misrepresented this 48-month/0 % financing at the time of sale and for reasons that may be explained by his termination of employment shortly thereafter. XXXX XXXX XXXX never provided me via email or USPS any documentation or Sales Slip that indicated what special financing program I was sold. I never signed a contract that showed I accepted such financing special terms. Furthermore | 1 |
| State | Complaints |
|---|---|
| and have no further financing needs with Synchrony. These are topics I would like for the CFPB to pursue with Synchrony | 1 |
| Issue | Complaints |
|---|---|
| I would have if they didnt include enough information in the email ( like my ever declining balance ) to the point where it was unnecessary to log in and check my statement. Not once did Synchrony email me to inform me that I was on a 24-month program | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Ive never missed a payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In m, and the most recent logged activity is In my opin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Ive never missed a payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is a log of blame to go around here. Im at fault for not pressing the Sales Technician and XXXX backend office for written documentation of the special financing they provided. XXXX XXXX XXXX Sales Technician misrepresented this 48-month/0 % financing at the time of sale and for reasons that may be explained by his termination of employment shortly thereafter. XXXX XXXX XXXX never provided me via email or USPS any documentation or Sales Slip that indicated what special financing program I was sold. I never signed a contract that showed I accepted such financing special terms. Furthermore", and the single most common underlying issue is "I would have if they didnt include enough information in the email ( like my ever declining balance ) to the point where it was unnecessary to log in and check my statement. Not once did Synchrony email me to inform me that I was on a 24-month program".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ive never missed a payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Ive never missed a payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Ive never missed a payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against Ive never missed a payment is "I would have if they didnt include enough information in the email ( like my ever declining balance ) to the point where it was unnecessary to log in and check my statement. Not once did Synchrony email me to inform me that I was on a 24-month program" in the "there is a log of blame to go around here. Im at fault for not pressing the Sales Technician and XXXX backend office for written documentation of the special financing they provided. XXXX XXXX XXXX Sales Technician misrepresented this 48-month/0 % financing at the time of sale and for reasons that may be explained by his termination of employment shortly thereafter. XXXX XXXX XXXX never provided me via email or USPS any documentation or Sales Slip that indicated what special financing program I was sold. I never signed a contract that showed I accepted such financing special terms. Furthermore" product category.
Read our methodology — how this data is sourced, computed, and verified.