Total complaints
1
Filed since Citi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Citi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Citi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| still today | 1 |
| State | Complaints |
|---|---|
| again requesting the inaccurate reporting be corrected. CitiMortgage never disclosed to me that this foreclosure reporting would take place even though I completely met my obligations under the repayment plan. | 1 |
| Issue | Complaints |
|---|---|
| I contact CitiMortgage and the three credit agencies to have this corrected but CitiMortgage refused to correct it. They addressed the matter saying that they had a right under the terms of my repayment agreement to identify my modification as a foreclosure. Attached is a copy of my XXXX credit report from XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Citi, and the most recent logged activity is CitiMortga, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "still today", and the single most common underlying issue is "I contact CitiMortgage and the three credit agencies to have this corrected but CitiMortgage refused to correct it. They addressed the matter saying that they had a right under the terms of my repayment agreement to identify my modification as a foreclosure. Attached is a copy of my XXXX credit report from XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against Ive attached my follow-up letter for CitiMortgage dated XX/XX/XXXX is "I contact CitiMortgage and the three credit agencies to have this corrected but CitiMortgage refused to correct it. They addressed the matter saying that they had a right under the terms of my repayment agreement to identify my modification as a foreclosure. Attached is a copy of my XXXX credit report from XX/XX/XXXX" in the "still today" product category.
Read our methodology — how this data is sourced, computed, and verified.