Total complaints
1
Filed since IMPO
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows IV. Information : Charge off. That document explains that on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since IMPO. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since IMPO
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How IV. Information : Charge off. That document explains that on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and my XXXX XXXX is based on the following annexed Exhibit showing a copy of a printout I obtained of my XXXX Customer Information File of my credit card account | 1 |
| State | Complaints |
|---|---|
| for the sum of {$330.00} | 1 |
| Issue | Complaints |
|---|---|
| bearing Stamp from XXXXXXXX XXXX XXXXXXXX ( not XXXXXXXX XXXX XXXX XXXXXXXX. ) showing the following : I. My name and address and my social security number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
IV. Information : Charge off. That document explains that on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to IMPO, and the most recent logged activity is IMPORTANT , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, IV. Information : Charge off. That document explains that on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and my XXXX XXXX is based on the following annexed Exhibit showing a copy of a printout I obtained of my XXXX Customer Information File of my credit card account", and the single most common underlying issue is "bearing Stamp from XXXXXXXX XXXX XXXXXXXX ( not XXXXXXXX XXXX XXXX XXXXXXXX. ) showing the following : I. My name and address and my social security number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating IV. Information : Charge off. That document explains that on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
IV. Information : Charge off. That document explains that on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
IV. Information : Charge off. That document explains that on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against IV. Information : Charge off. That document explains that on XX/XX/XXXX is "bearing Stamp from XXXXXXXX XXXX XXXXXXXX ( not XXXXXXXX XXXX XXXX XXXXXXXX. ) showing the following : I. My name and address and my social security number" in the "and my XXXX XXXX is based on the following annexed Exhibit showing a copy of a printout I obtained of my XXXX Customer Information File of my credit card account" product category.
Read our methodology — how this data is sourced, computed, and verified.