Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the payments that Ive been making for a year and eight months in the amount that I was told to pay is only being applied to interest | 1 |
| State | Complaints |
|---|---|
| INC.,PA,19023,,Consent provided,Web,2023-05-26,Closed with explanation,Yes,N/A,7027763 | 1 |
| Issue | Complaints |
|---|---|
| but it is not applied to anything on the statement. When I ask where the money is going towards | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the mea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the payments that Ive been making for a year and eight months in the amount that I was told to pay is only being applied to interest", and the single most common underlying issue is "but it is not applied to anything on the statement. When I ask where the money is going towards".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA has a 0% timely response rate to CFPB complaints.
The most common issue reported against its the underwriters theyre still waiting on.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SANTANDER HOLDINGS USA is "but it is not applied to anything on the statement. When I ask where the money is going towards" in the "the payments that Ive been making for a year and eight months in the amount that I was told to pay is only being applied to interest" product category.
Read our methodology — how this data is sourced, computed, and verified.