Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Its essentially the same as your current HELOC '' I stated's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Its essentially the same as your current HELOC '' I stated's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted my personal and business banker about getting an increase in my HELOC to $ XXXX to cover home improvements ; terms were reviewed by email. My personal banker recommended | 1 |
| State | Complaints |
|---|---|
| I want to know exactly what it is. '' She stated she would look it up and get back to me within the grace period [ if it is different than my original HELOC ]. She did not communicate that to me until I asked again | 1 |
| Issue | Complaints |
|---|---|
| etc ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Its essentially the same as your current HELOC '' I stated has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Its essentially the same as your current HELOC '' I stated reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted my personal and business banker about getting an increase in my HELOC to $ XXXX to cover home improvements ; terms were reviewed by email. My personal banker recommended", and the single most common underlying issue is "etc )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Its essentially the same as your current HELOC '' I stated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Its essentially the same as your current HELOC '' I stated has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Its essentially the same as your current HELOC '' I stated has a 0% timely response rate to CFPB complaints.
The most common issue reported against Its essentially the same as your current HELOC '' I stated is "etc )" in the "I contacted my personal and business banker about getting an increase in my HELOC to $ XXXX to cover home improvements ; terms were reviewed by email. My personal banker recommended" product category.
Read our methodology — how this data is sourced, computed, and verified.