2026 data Public-data reference. official source

its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since I en. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I en
Since

Total complaints

1

Filed since I en

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore complaint mix by product

Total complaints: 1

its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and they: 1 complaints (100.0%), resolution 0.0% and they 100.0%
  • and they 1 100.0% 0% relief

How its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and they confirmed on the initial call that I was going to receive the check soon 1

Top States

State Complaints
Ive asked them to provide more information about the letter or a copy of it 1

Top Issues

Issue Complaints
after a few weeks it did not arrive. I called again 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore

its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I en, and the most recent logged activity is I ended up, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and they confirmed on the initial call that I was going to receive the check soon", and the single most common underlying issue is "after a few weeks it did not arrive. I called again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore have?

its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore respond to complaints on time?

its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore has a 0% timely response rate to CFPB complaints.

What is the most common complaint about its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore?

The most common issue reported against its been more than 4 months and the funds are still on hold. Laurel Road says they cant do anything until they receive a response from XXXX. Therefore is "after a few weeks it did not arrive. I called again" in the "and they confirmed on the initial call that I was going to receive the check soon" product category.

Related