Total complaints
1
Filed since Rece
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something's complaint history from CFPB public records. 1 consumers have filed complaints since Rece. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rece
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| '' asking for me by my full first and last name. They said they wanted to ask me a few questions about my recent leased vehicle. Asked me to verify the vehicle I leased | 1 |
| State | Complaints |
|---|---|
| making consumers more likely to stay on the phone. This smells of hiding their true purpose. | 1 |
| Issue | Complaints |
|---|---|
| and then my mailing address. Only then did they identify themselves as a debt collector attempting to collect a debt. If I had known they were a debt collector up front | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rece, and the most recent logged activity is Received a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "'' asking for me by my full first and last name. They said they wanted to ask me a few questions about my recent leased vehicle. Asked me to verify the vehicle I leased", and the single most common underlying issue is "and then my mailing address. Only then did they identify themselves as a debt collector attempting to collect a debt. If I had known they were a debt collector up front".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something has a 0% timely response rate to CFPB complaints.
The most common issue reported against it would have been fair. Identifying themselves as Lease Loyalty '' makes it sound like they're conducting a survey or something is "and then my mailing address. Only then did they identify themselves as a debt collector attempting to collect a debt. If I had known they were a debt collector up front" in the "'' asking for me by my full first and last name. They said they wanted to ask me a few questions about my recent leased vehicle. Asked me to verify the vehicle I leased" product category.
Read our methodology — how this data is sourced, computed, and verified.