Total complaints
1
Filed since 4. C
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date's complaint history from CFPB public records. 1 consumers have filed complaints since 4. C. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 4. C
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| while confirming the establishment of the initial auto-pay for my account online prior to the initial due date | 1 |
| State | Complaints |
|---|---|
| with no reason to believe the payment would not be processed as I instructed. I also understood from this chat that there was a grace period to work out the kinks in this setup and it would be sorted out as I was led to expect. I believe that the internal systems at US Bank were the cause of this late payment | 1 |
| Issue | Complaints |
|---|---|
| and they replied to inform me that the auto-pay had not yet been activated by US Bank as promised. Following this conversation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 4. C, and the most recent logged activity is 4. Confirm, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "while confirming the establishment of the initial auto-pay for my account online prior to the initial due date", and the single most common underlying issue is "and they replied to inform me that the auto-pay had not yet been activated by US Bank as promised. Following this conversation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date has a 0% timely response rate to CFPB complaints.
The most common issue reported against it will be within the grace period so you'll be fine. I reasonably believed from the website information that this was successfully completed prior to the due date is "and they replied to inform me that the auto-pay had not yet been activated by US Bank as promised. Following this conversation" in the "while confirming the establishment of the initial auto-pay for my account online prior to the initial due date" product category.
Read our methodology — how this data is sourced, computed, and verified.