Total complaints
1
Filed since I as
2026 data Public-data reference. official source
it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807's complaint history from CFPB public records. 1 consumers have filed complaints since I as. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I as
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 complaint mix by product
- and because 1 100.0% – 0% relief
How it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and because I haven't missed any payments in the past. I also sent documentation from my bank with date stamps per their request to prove my fraud claims were true | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807
it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I as, and the most recent logged activity is I asked fo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and because I haven't missed any payments in the past. I also sent documentation from my bank with date stamps per their request to prove my fraud claims were true", and the single most common underlying issue is "again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 have?
it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 respond to complaints on time?
it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807?
The most common issue reported against it wasn't their error and they refused to reimburse me.,,AES/PHEAA,PA,191XX,,Consent provided,Web,2019-11-22,Closed with explanation,Yes,N/A,3447807 is "again" in the "and because I haven't missed any payments in the past. I also sent documentation from my bank with date stamps per their request to prove my fraud claims were true" product category.
Read our methodology — how this data is sourced, computed, and verified.
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