it was not possible to get them back to them by XX/XX/XXXX. I also told her that I called in and made the XXXX payment on the telephone to ensure that it got there on time. The representative said since my mortgage documents were not there by XX/XX/XXXX ; my loan was in default. Truist is trying to steal my home. They did not give me ample time to get modification documents notarized and returned to them.

What the CFPB Record Shows About it was not possible to get them back to them by XX/XX/XXXX. I also told her that I called in and made the XXXX payment on the telephone to ensure that it got there on time. The representative said since my mortgage documents were not there by XX/XX/XXXX ; my loan was in default. Truist is trying to steal my home. They did not give me ample time to get modification documents notarized and returned to them.

it was not possible to get them back to them by XX/XX/XXXX. I also told her that I called in and made the XXXX payment on the telephone to ensure that it got there on time. The representative said since my mortgage documents were not there by XX/XX/XXXX ; my loan was in default. Truist is trying to steal my home. They did not give me ample time to get modification documents notarized and returned to them. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, it was not possible to get them back to them by XX/XX/XXXX. I also told her that I called in and made the XXXX payment on the telephone to ensure that it got there on time. The representative said since my mortgage documents were not there by XX/XX/XXXX ; my loan was in default. Truist is trying to steal my home. They did not give me ample time to get modification documents notarized and returned to them. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX requesting that they be returned on XX/XX/XXXX. I called Truist and told them that I did not receive the documents until XX/XX/XXXX and that I would not be able to get them back to them by XX/XX/XXXX because they had to be notarized and mailed. The representative confirmed that it was acceptable to get them back to Truist by the end of the month. On XX/XX/XXXX", and the single most common underlying issue is "VA office on XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was not possible to get them back to them by XX/XX/XXXX. I also told her that I called in and made the XXXX payment on the telephone to ensure that it got there on time. The representative said since my mortgage documents were not there by XX/XX/XXXX ; my loan was in default. Truist is trying to steal my home. They did not give me ample time to get modification documents notarized and returned to them.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.