Total complaints
2
Filed since Comp
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you signed a retail installment contract for the purchase of a XXXX XXXX XXXX. Pursuant to your contract | 2 |
| State | Complaints |
|---|---|
| you made a payment of {$650.00} via your debit card | 2 |
| Issue | Complaints |
|---|---|
| you scheduled a payment for {$770.00} | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Company re, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you signed a retail installment contract for the purchase of a XXXX XXXX XXXX. Pursuant to your contract", and the single most common underlying issue is "you scheduled a payment for {$770.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against it was discovered that your prior payments were processed via a checking account ending in XXXX. We have confirmed that the late payment for XX/XX/XXXX resulted from your payment being returned by your financial institution as opposed to any software issues on our part. On XX/XX/XXXX is "you scheduled a payment for {$770.00}" in the "you signed a retail installment contract for the purchase of a XXXX XXXX XXXX. Pursuant to your contract" product category.
Read our methodology — how this data is sourced, computed, and verified.