Total complaints
1
Filed since Ther
2026 data Public-data reference. official source
it was determined that there is no proof I made the charges
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it was determined that there is no proof I made the charges's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Ther
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it was determined that there is no proof I made the charges complaint mix by product
- I had 1 100.0% – 0% relief
How it was determined that there is no proof I made the charges's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I had lost my card and noticed this within the next few days | 1 |
Top States
| State | Complaints |
|---|---|
| rather that my card was simply used. I was also informed that since Citibank did not document the dispute properly that I have a higher chance of losing. I spoke to people in group ID XXXX to discuss. One of those spoken to was XXXX who had promised to fix it all on XX/XX/XXXX. 3 more calls had to be made afterward and nothing has been resolved. Currently Citibank is charging me for over {$4000.00} of charges that I have not made. My response was to please prove that I personally made the charges being that there will be no way to prove it being that it wasn't actually me. Citibank at one time had the merchant on the phone on XX/XX/XXXX. Citibank was ok with the questions the merchant was asking such as : what is your social security number. This is all on the recorded call on that date. I do not believe a merchant has a right to ask that | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| they originally marked it down as fraudulent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it was determined that there is no proof I made the charges
it was determined that there is no proof I made the charges has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is There was , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was determined that there is no proof I made the charges reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had lost my card and noticed this within the next few days", and the single most common underlying issue is "they originally marked it down as fraudulent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was determined that there is no proof I made the charges: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it was determined that there is no proof I made the charges have?
it was determined that there is no proof I made the charges has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it was determined that there is no proof I made the charges respond to complaints on time?
it was determined that there is no proof I made the charges has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it was determined that there is no proof I made the charges?
The most common issue reported against it was determined that there is no proof I made the charges is "they originally marked it down as fraudulent" in the "I had lost my card and noticed this within the next few days" product category.
Read our methodology — how this data is sourced, computed, and verified.
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