Total complaints
1
Filed since Thro
2026 data Public-data reference. official source
it was determined that my work qualified for the PSLF program
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it was determined that my work qualified for the PSLF program's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Thro
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it was determined that my work qualified for the PSLF program complaint mix by product
- I had 1 100.0% – 0% relief
How it was determined that my work qualified for the PSLF program's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I had various phone interactions with XXXXXXXX XXXX/Navient customer service representatives. Each time I asked if I was on the right type of payment plan | 1 |
Top States
| State | Complaints |
|---|---|
| and my loans were transferred from Navient to XXXX XXXX. Upon additional review | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| these different representatives assured me that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it was determined that my work qualified for the PSLF program
it was determined that my work qualified for the PSLF program has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Through th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was determined that my work qualified for the PSLF program reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had various phone interactions with XXXXXXXX XXXX/Navient customer service representatives. Each time I asked if I was on the right type of payment plan", and the single most common underlying issue is "these different representatives assured me that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was determined that my work qualified for the PSLF program: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it was determined that my work qualified for the PSLF program have?
it was determined that my work qualified for the PSLF program has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it was determined that my work qualified for the PSLF program respond to complaints on time?
it was determined that my work qualified for the PSLF program has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it was determined that my work qualified for the PSLF program?
The most common issue reported against it was determined that my work qualified for the PSLF program is "these different representatives assured me that" in the "I had various phone interactions with XXXXXXXX XXXX/Navient customer service representatives. Each time I asked if I was on the right type of payment plan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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