Total complaints
1
Filed since LINK
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it was approved's complaint history from CFPB public records. 1 consumers have filed complaints since LINK. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since LINK
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it was approved's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and confirmed my use. I didn't understand why I was being denied so I reached out to customer service ( transcripts below ) | 1 |
| State | Complaints |
|---|---|
| I WAS CHARGED {$250.00} WITH XXXX CONFIRMATION EMAIL OR CHAT HELP and remained void and when I requested to cancel | 1 |
| Issue | Complaints |
|---|---|
| a chat representative joined and when I asked HE/SHE STATED WORD FOR WORD ( attached below ) and did not even answer my question : Your transaction has been cancelled because you can not send it to yourself '' ignoring my question of why | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it was approved has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to LINK, and the most recent logged activity is LINK : ( h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was approved reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and confirmed my use. I didn't understand why I was being denied so I reached out to customer service ( transcripts below )", and the single most common underlying issue is "a chat representative joined and when I asked HE/SHE STATED WORD FOR WORD ( attached below ) and did not even answer my question : Your transaction has been cancelled because you can not send it to yourself '' ignoring my question of why".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was approved: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it was approved has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it was approved has a 0% timely response rate to CFPB complaints.
The most common issue reported against it was approved is "a chat representative joined and when I asked HE/SHE STATED WORD FOR WORD ( attached below ) and did not even answer my question : Your transaction has been cancelled because you can not send it to yourself '' ignoring my question of why" in the "and confirmed my use. I didn't understand why I was being denied so I reached out to customer service ( transcripts below )" product category.
Read our methodology — how this data is sourced, computed, and verified.