Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}.'s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the {$20000.00} plus the normal payments during XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| and XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX direc, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the {$20000.00} plus the normal payments during XX/XX/XXXX", and the single most common underlying issue is "and XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}. has a 0% timely response rate to CFPB complaints.
The most common issue reported against it this letter was a new Projected Escrow Payments for the next 12 months This statement had our new mortgage payment of {$2700.00} would be started beginning XXXX. Included in this newest statement/letter was a surplus of funds in your escrow account for {$2400.00}. This letter had a refund check for this overpayment in the amount of {$2400.00}. is "and XX/XX/XXXX" in the "the {$20000.00} plus the normal payments during XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.