Total complaints
1
Filed since In s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it tells me my payment of {$0.00} will post on XX/XX/XXXX '''s complaint history from CFPB public records. 1 consumers have filed complaints since In s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it tells me my payment of {$0.00} will post on XX/XX/XXXX '''s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| app indicated autopay was on in the home screen. No notifications of any payment problems until already late ''. XXXX was not late '' because I randomly happened to be logged in to Venmo for other reasons | 1 |
| State | Complaints |
|---|---|
| which makes absolutely no sense. I feel like I am being taken advantage of whether it is intentional or just a broken computer system - and can't talk to anyone who isn't being wholly guided by a rigid computer system that has the ability to understand the problem.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,807XX,,Consent provided,Web,2024-12-30,Closed with monetary relief,Yes,N/A,11325543 | 1 |
| Issue | Complaints |
|---|---|
| when it is not. I called them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it tells me my payment of {$0.00} will post on XX/XX/XXXX '' has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In s, and the most recent logged activity is In short, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it tells me my payment of {$0.00} will post on XX/XX/XXXX '' reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "app indicated autopay was on in the home screen. No notifications of any payment problems until already late ''. XXXX was not late '' because I randomly happened to be logged in to Venmo for other reasons", and the single most common underlying issue is "when it is not. I called them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it tells me my payment of {$0.00} will post on XX/XX/XXXX '': cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it tells me my payment of {$0.00} will post on XX/XX/XXXX '' has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it tells me my payment of {$0.00} will post on XX/XX/XXXX '' has a 0% timely response rate to CFPB complaints.
The most common issue reported against it tells me my payment of {$0.00} will post on XX/XX/XXXX '' is "when it is not. I called them" in the "app indicated autopay was on in the home screen. No notifications of any payment problems until already late ''. XXXX was not late '' because I randomly happened to be logged in to Venmo for other reasons" product category.
Read our methodology — how this data is sourced, computed, and verified.