Total complaints
1
Filed since Earl
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it still shows on my credit card.'s complaint history from CFPB public records. 1 consumers have filed complaints since Earl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Earl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it still shows on my credit card.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| one of the fraudulent charges showed back up on my credit card for the amount of {$1700.00}. XXXX was listed as reverse charge from XXXX 's in North Carolina. I called Citi on XX/XX/XXXX to ask why this was reissued. They stated at the time that the merchant ( XXXX 's ) has disputed the fraudulent claim so they had to reissue the bill. They asked me further questions regarding this charge | 1 |
| Issue | Complaints |
|---|---|
| as the charge is still showing on my account. I spoke to supervisor XXXX XXXX and asked why this had not been resolved. She said when they have a merchant fight a disputed charge | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it still shows on my credit card. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Earl, and the most recent logged activity is Early this, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it still shows on my credit card. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "one of the fraudulent charges showed back up on my credit card for the amount of {$1700.00}. XXXX was listed as reverse charge from XXXX 's in North Carolina. I called Citi on XX/XX/XXXX to ask why this was reissued. They stated at the time that the merchant ( XXXX 's ) has disputed the fraudulent claim so they had to reissue the bill. They asked me further questions regarding this charge", and the single most common underlying issue is "as the charge is still showing on my account. I spoke to supervisor XXXX XXXX and asked why this had not been resolved. She said when they have a merchant fight a disputed charge".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it still shows on my credit card.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it still shows on my credit card. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it still shows on my credit card. has a 0% timely response rate to CFPB complaints.
The most common issue reported against it still shows on my credit card. is "as the charge is still showing on my account. I spoke to supervisor XXXX XXXX and asked why this had not been resolved. She said when they have a merchant fight a disputed charge" in the "one of the fraudulent charges showed back up on my credit card for the amount of {$1700.00}. XXXX was listed as reverse charge from XXXX 's in North Carolina. I called Citi on XX/XX/XXXX to ask why this was reissued. They stated at the time that the merchant ( XXXX 's ) has disputed the fraudulent claim so they had to reissue the bill. They asked me further questions regarding this charge" product category.
Read our methodology — how this data is sourced, computed, and verified.