Total complaints
1
Filed since ****
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since ****. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ****
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and as of XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| which shows that all of my consolidated loans were at {$0.00} due. | 1 |
| Issue | Complaints |
|---|---|
| this morning I received an email that my loans were XXXX days past due | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ****, and the most recent logged activity is *****My lo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and as of XX/XX/XXXX", and the single most common underlying issue is "this morning I received an email that my loans were XXXX days past due".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against it states that my Mohela due date is not until XX/XX/XXXX. I called and spoke with Representative XXXX who stated that she was going to send me to an advance '' representative. The wait time is XXXX plus hours and currently the time is XXXX PM EST. My IDR Plan has been held up because of the lawsuit. I ended up speaking with an representative name XXXX and I asked her to Please correct this. I have screenshots that I can provide from last night XX/XX/XXXX is "this morning I received an email that my loans were XXXX days past due" in the "and as of XX/XX/XXXX" product category.
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