Total complaints
1
Filed since not
2026 data Public-data reference. official source
it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that's complaint history from CFPB public records. 1 consumers have filed complaints since not . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
not
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that complaint mix by product
- resulting in 1 100.0% – 0% relief
How it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| resulting in multiple late fees and accrued interest charges. Upon setting up my recurring payments | 1 |
Top States
| State | Complaints |
|---|---|
| if the due date changes | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I have discovered that the actual payment processing dates do not align with this wording | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that
it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to not , and the most recent logged activity is not been t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "resulting in multiple late fees and accrued interest charges. Upon setting up my recurring payments", and the single most common underlying issue is "I have discovered that the actual payment processing dates do not align with this wording".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that have?
it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that respond to complaints on time?
it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that?
The most common issue reported against it states that my due date is now on the XXXX. I have not been aware of this change since the date I set up my recurring payments on the DUE DATE which was the XXXX at that time in XXXX. The system can not tell a consumer that their payment is due on a certain date EACH month if that is not true. Not only that is "I have discovered that the actual payment processing dates do not align with this wording" in the "resulting in multiple late fees and accrued interest charges. Upon setting up my recurring payments" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
