Total complaints
1
Filed since With
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021's complaint history from CFPB public records. 1 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| here is where my major problems begin. On XXXX XX/XX/2021 | 1 |
| State | Complaints |
|---|---|
| that I could not possibly be late when I sent a check the following day that I received the notice. I was told that the {$29.00} was credited back | 1 |
| Issue | Complaints |
|---|---|
| the hotel credited the {$150.00} back to my old XXXX card ending in XXXX. On XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is With that , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "here is where my major problems begin. On XXXX XX/XX/2021", and the single most common underlying issue is "the hotel credited the {$150.00} back to my old XXXX card ending in XXXX. On XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021 has a 0% timely response rate to CFPB complaints.
The most common issue reported against it showed a late fee of {$29.00}. I called Barclays and they told me that they do not show any {$150.00} credit and to call XXXX. I called XXXX on two different occasions and both times I was told that they could not help me me that I had to resolve it with Barclays. I made numerous calls to Barclays to resolve this problem as well as the late charge of {$29.00}. My complaint was elevated to a second level to resolve. I pointed out my letter that I sent on XXXX XX/XX/2021 is "the hotel credited the {$150.00} back to my old XXXX card ending in XXXX. On XXXX XXXX" in the "here is where my major problems begin. On XXXX XX/XX/2021" product category.
Read our methodology — how this data is sourced, computed, and verified.