Total complaints
1
Filed since As i
2026 data Public-data reference. official source
it 's being held hostage.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it 's being held hostage.'s complaint history from CFPB public records. 1 consumers have filed complaints since As i. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
As i
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
it 's being held hostage. complaint mix by product
- our mortgage 1 100.0% – 0% relief
How it 's being held hostage.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| our mortgage has been sold from bank to bank since we purchased our home last year. On XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| my husband paid our mortgage payment ( {$1100.00} ) through our bank 's online bill pay and accidentally selected the previous servicer ( XXXX Mortgage ) from the drop-down menu. We only found out about on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About it 's being held hostage.
it 's being held hostage. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As i, and the most recent logged activity is As is comm, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it 's being held hostage. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our mortgage has been sold from bank to bank since we purchased our home last year. On XXXX XXXX", and the single most common underlying issue is "my husband paid our mortgage payment ( {$1100.00} ) through our bank 's online bill pay and accidentally selected the previous servicer ( XXXX Mortgage ) from the drop-down menu. We only found out about on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it 's being held hostage.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does it 's being held hostage. have?
it 's being held hostage. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does it 's being held hostage. respond to complaints on time?
it 's being held hostage. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about it 's being held hostage.?
The most common issue reported against it 's being held hostage. is "my husband paid our mortgage payment ( {$1100.00} ) through our bank 's online bill pay and accidentally selected the previous servicer ( XXXX Mortgage ) from the drop-down menu. We only found out about on XXXX XXXX" in the "our mortgage has been sold from bank to bank since we purchased our home last year. On XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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