Total complaints
1
Filed since Acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| making it appear as though I am an unreliable borrower when that is not true. I request verification with original payment records | 1 |
| State | Complaints |
|---|---|
| and this information misrepresents my financial behavior. I demand validation directly from the creditor. If it can not be verified with documented evidence | 1 |
| Issue | Complaints |
|---|---|
| this late payment must be deleted Account XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} Late Payment Law : FCRA 611 ( a ) requires reinvestigation of disputed information Issue : Reporting a late payment on an account with XXXX balance is inaccurate and contradictory Story : This account is closed and shows a XXXX balance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Account XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "making it appear as though I am an unreliable borrower when that is not true. I request verification with original payment records", and the single most common underlying issue is "this late payment must be deleted Account XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} Late Payment Law : FCRA 611 ( a ) requires reinvestigation of disputed information Issue : Reporting a late payment on an account with XXXX balance is inaccurate and contradictory Story : This account is closed and shows a XXXX balance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described has a 0% timely response rate to CFPB complaints.
The most common issue reported against it must be deleted Account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$7300.00} Late Payment Law : FCRA 611 ( a ) requires proper investigation upon dispute Issue : The late payment reporting is inaccurate Story : This account has been incorrectly reported as delinquent. I have not missed payments in the manner described is "this late payment must be deleted Account XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} Late Payment Law : FCRA 611 ( a ) requires reinvestigation of disputed information Issue : Reporting a late payment on an account with XXXX balance is inaccurate and contradictory Story : This account is closed and shows a XXXX balance" in the "making it appear as though I am an unreliable borrower when that is not true. I request verification with original payment records" product category.
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